REFUND/CANCELLATION POLICY:
A $100 non refundable booking deposit is required to reserve your party. All deposits are made by etransfer . We wll not change your party date or time including the number of hours booked 24 hours after it is booked. Parties canceled 15 days or less prior to your event will require full payment.

PAYMENT:
Final payment is due prior at the start of your event. We accept cash or etransfer ONLY (for private events) Corporate or business events may pay by company cheque or P.O however payments made by cheque must be recieved 2 weeks prior to the event. 

BAD WEATHER:
GAMES OVER gaming theatre/ trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be ery rare occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. 

SUPERVISED CHILDREN:
GAMES OVER does not require a parent to be inside the trailer at all times, however the host of the party or event must be on the premises of the parked vehicles for emergency purposes. 

ALCOHOL/DRUGS:
Adult parties may serve alcohol; however, we may require liquor licence, on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around GAMES OVER equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:
GAMES OVER, or it’s employees will not be responsible for any lose or damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. There should be no objects obstucting the entry/exit or pathway to moving, parking  or operating the game theatre . Additionally, GAMES OVER reserves the right to be compensated for damages to the trailer or equipment resulting from the careless or willful damage of same by the client’s or their guests. GAMES OVER or their employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

FOOD/DRINK:
Games Over does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

TIPS:
Our Game Squad is there to make sure that your groupis making the most of our high-tech fun. He or she mentors, inspires and entertains. Monetary tipping for good service is appreciated however, we do not suggest offering tips of food or alcoholic beverages as it will not be accepted by staff. 

GAMES OVER TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Most times, we park on a neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us prior to our arrival. We might also have to block a driveway. **Please keep in mind that our Game Squad will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Squad will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

VIDEO GAME RATINGS:
GAMES OVER will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us indicating the game you prefer or let the Game Squad know as soon as you can after they get there. We can not guarantee availability of games however customers may request games by email. 

PRIVACY POLICY:
GAMES OVER is committed to protecting your privacy. We use the information we collect on the site to make bookings with GAMES OVER as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

By submitting payment you agree to these terms.